Privacy Policy
Your Data · Payments · Cookies · Your Choices

1Our Commitment

Your privacy is important to us. This Privacy Policy explains what information Travel Himalayas collects through www.travelhimalayas.in, WhatsApp, phone and email, how we use it and the choices you have. It applies to all information collected from or submitted to this website.

2Information We Collect

• Contact details – name, mobile / WhatsApp number, email and postal address that you give in an enquiry form, booking or message.
• Trip details – travel dates, number of adults and children, pickup point, hotel and vehicle choices, and special requests.
• Permit details – where a government permit (for example the Inner Line Permit for Ladakh) needs it, a copy of a photo ID for each traveller.
• Payment details – the amount, date and reference number of your payment. We do not see or store your full card number, CVV or UPI PIN.
• Website data – basic, non-identifying data such as browser type and pages visited, which may be collected by our hosting, Google Maps and analytics tools.

3How We Use Your Information

• To send you quotes, confirm your booking and arrange your taxi, hotel, permits and activities.
• To contact you before and during your trip (driver details, pickup time, weather or road updates).
• To issue invoices and GST bills when requested, and to keep records required by law.
• Occasionally, to send you offers and new packages from Travel Himalayas. You can ask us to stop these messages at any time.

4When We Share Information

We do not sell or rent your personal information. We share only what is needed to provide your trip:

• with the hotel, driver, guide or activity operator who serves you;
• with government offices for permits;
• with payment providers (UPI apps, Razorpay, banks) to process your payment;
• when we believe in good faith that the law requires it, or to protect our rights or property.

5Online Payments

Card payments are processed through Razorpay (razorpay.me/@travelhimalayas) on their secure, PCI-DSS compliant pages. UPI and bank transfers are handled by your own bank or UPI app. Travel Himalayas never asks for your card PIN, CVV or OTP – please do not share these with anyone.

6Cookies & Third-Party Services

Our pages use services such as Google Fonts, Google Maps, Font Awesome and WhatsApp links. These services may set cookies or collect technical data under their own privacy policies. A few small preferences (such as a form you started filling) may be saved in your own browser. You can clear cookies and site data from your browser settings at any time.

7Security

We make our best effort to protect your information once we receive it. However, no method of sending data over the internet is completely secure, so you share information with us at your own risk.

8Your Choices

You can ask us to show, correct or delete the personal information we hold about you, or to stop sending you offers. Write to [email protected]. We may keep booking and payment records for as long as Indian tax and accounting laws require.

9Contact & Updates

Questions about this policy can be sent to [email protected] or +91-98162-56954. We may update this policy from time to time; the version on this page is the current one.

10Frequently Asked Questions

Does Travel Himalayas sell my personal information?

No. We never sell or rent your personal information. We share only what is needed with the hotel, driver, permit office or payment provider serving your trip.

Do you store my card details?

No. Card payments are processed on Razorpay’s secure pages; we do not see or store your card number, CVV or OTP.

How can I delete my data?

Email [email protected] and we will delete the information we hold, except records we must keep under Indian tax law.